WhatsApp Sender & Template Approval
WhatsApp sender setup and template approval
Send WhatsApp messages to customers from your CRM. We register your WhatsApp sender with your provider and write message templates that Meta approves.
Starting priceFrom $149
What we do
What is included
Sender registration
Your phone number registered as a WhatsApp sender with Twilio or another provider.
Meta business verification help
What documents Meta asks for and how your business details should match.
Display name check
A display name that follows Meta's rules and matches your business.
Template writing
Templates written in the correct category: utility, marketing or authentication.
Rejection fixes
Rejected templates rewritten and submitted again.
CRM connection
Messages and replies shown in your CRM, so your team answers from one place.
Example scenario
An online shop whose order updates were blocked
Before: The shop wanted to send order and delivery updates on WhatsApp. Its templates were rejected or moved to the marketing category, which costs more and reaches fewer customers.
After:
- Customers get order updates on WhatsApp
- Lower message costs in the right category
- Fewer support questions about delivery
An example of the kind of work we do, to show how the process looks. Names and numbers are illustrative.
- ReviewWe check the rejected templates and their category
- RewriteOrder and delivery messages rewritten as utility templates
- VariablesOrder number and delivery date added as variables, without promotional text
- SubmitTemplates submitted for review
- ApprovedTemplates approved in the utility category
- LiveUpdates sent automatically when the order stage changes
How it works
From first call to handover
Free check
Tell us your provider and what messages you want to send.
Sender setup
We register your number as a WhatsApp sender with your provider.
Templates
We write the templates and submit them for approval.
Go live
We test sending and replies, then hand over.
Before we start
What we need from you
- Your provider account (Twilio or other) with access for setup
- Access to your Meta Business account (Business Manager)
- A phone number that is not active on the regular WhatsApp app
- Business documents for Meta verification, if Meta asks for them
- A list of the messages you want to send
FAQ
Questions about WhatsApp Sender & Template Approval
How long does approval take?
Template review is often fast, sometimes within hours. Sender registration and business verification can take a few days, depending on Meta and your provider.
Can you guarantee approval?
No. Meta makes the final decision. We write templates to follow Meta's rules and fix them if they are rejected.
Can I use my existing WhatsApp number?
Only if it is removed from the regular WhatsApp or WhatsApp Business app first. Many businesses use a new number to avoid losing chat history.
Who pays for messages?
Meta and your provider charge per message or conversation, directly to your account. These costs are not part of our price.